Turnaround
All orders are shipped within 48 hours Monday – Friday 9am – 3pm.

Carriers​

We use the following carriers to deliver our orders:

USPS
UPS

FedEx

Order Tracking

All our orders include tracking. We will update your order with the tracking information during your shipping notification. For questions, contact info@comicsoncoffee.com

Shipping Rates

The rates charged for shipping coffee, mugs, etc. are based on a number of factors. (Weight, size, location of shipment).

Back Orders

If an item goes on back order we will ship you the item's in your order that are in stock. When the item on backorder becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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Return & Exchange Policy

RETURNS

We do not accept returns or exchanges on our coffee, as all of our coffee is roasted to order for peak freshness! Coffee due to its perishable nature and to federal food regulations, cannot be returned for credit or refund.

Special edition coffee, gift boxes and custom products (including special request grinds) CANNOT be returned.

Pre-ordered items cannot be returned and are not eligible for refund or exchange.

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LOST SHIPMENTS

If a shipment has been lost by the carrier (i.e. USPS, UPS, Fedex, DHL,...) and it is not recovered, and the delivery confirmation report shows a non-delivery then we will reship at no cost to the customer. However, if the shipment is claimed to be lost by the customer and the delivery confirmation shows "delivered" then our guarantee has been fulfilled and we will not reship free of charge.